Meli Car Rentals Ltd and Meli Group of companies are committed to protecting and respecting your privacy.
We process data on behalf of our customers and others. Data will always be processed according to a data processing agreement between the client or business entity and us. The data processing agreement governs which data we can process, how we can do it and with whom the data can be shared. We will never process your data in any other way or for any other purpose than what is agreed.
For the purpose of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, (‘GDPR’) or any subsequent amendment or replacement or supplementary legislation (together “Data Protection Law”), the data processor is Meli Car Rentals Limited.
We may collect and process the following data about you:
Information you provide to us – You may give us information about you by using our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use our Site, send inquiries and if you report a problem with our Site. The information we receive may include your name, address, national ID, e-mail address, phone number, date of birth/age, holiday address, driving license, payment instrument details, and photograph.
Information we collect about you – With regard to each of your visits to our Site, we may automatically collect the following information:
We receive information about you directly from an entity who requests our service on behalf of its users and when an entity prompts you to use our Site. The information entities provide on your behalf may be given manually or automatic by way of the entity’s own or controlled data sources integrated with our Site, i.e. authentication federation services, user record systems or similar. The information we receive may include your name, address, national ID, e-mail address, phone number, date of birth/age, holiday address, driving license, payment instrument details, and photograph.
In this case, the client entity acting on your behalf is obligated to inform you when they collect and transfer that data. The data may be shared internally and combined with data collected elsewhere on the Site.
We use information held about you in the following ways.
Information you give to us
We will use this information:
We will use this information:
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).Information includes feeds from government entities and other bodies that control and maintain road safety such as traffic fines, parking charges and other information related to the use of our services such as payment agency data that process payments related to the acquisition of the service that you purchase from us.
Information we share with third parties
We may share your information with selected third parties including:
We may disclose your personal data to third parties:
The personal data that we collect from you or your client institution will not be transferred to, processed in and stored at, a destination outside the European Economic Area (“EEA”). It may only be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners in the provision of support services initiated by us and sanctioned by your entrusted business entity or agent acting on your behalf.
Our Site is accessible via the internet and may potentially be accessed by anyone around the world. Other users may access the Site from outside the EEA. This means that data you post on our Site can be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. Such data may be comments / feedback you post on our site
Protection of information
All information you and your client institution provide to us is stored on our secure servers and processed securely using encryption. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.
Our Site may contain links to and from the websites of your agent/s networks, affiliates, resources or other sites deemed necessary by them. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right under the Act, free of charge, to request:
We retain personal data for as long as necessary for the relevant activity for which it was provided or collected and in accordance with our data retention policy as amended from time to time.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site.
Cookies can be “persistent” or “session” cookies. We use persistent cookies and session cookies on our Site.
A persistent cookie is stored on a user’s device in between browser sessions, which allows the preferences or actions of a user across the Site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering preferences and choices when using the Site.
A session cookie allows the Site to link your actions during a browser session. Session cookies are used for a variety of purposes such as remembering what you have ordered or requested as you browse the Site. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you leave and log out of the Site and then close your browser.
Which cookies we use and why
The list below explains who the providers of the cookies we use are, and why we use each of the cookies
Your choices regarding cookies
You can set up your browser options to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, if you do not accept cookies, you may not be able to use the whole of the Site or all functionality of the services.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.